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Troubleshooting

Disclaimer

Important

  • The information in this page is based on the KUKA Manuals, KUKA documentations, and KUKA support team replies.
  • Use the information below under your responsibility. drag and bot GmbH assumes no responsibility or liability for any possible damage or injury resulted from it.

Error Number : KSS29002

Error Message : "Signal flow (running): object ETHERNETx return error RSITimeout".

Solution :

Try to ping the KRC4/KRC5 controller using command

ping 172.22.10.2

If you can see 2 lines repeated with different icmp_seq and time, then probably there is another application using the standard RSI port number 49152, try using different port number.

64 bytes from 172.22.10.2: icmp_seq=1 ttl=255 time=0.220 ms
64 bytes from 172.22.10.2: icmp_seq=2 ttl=64 time=0.248 ms (DUP!)

If the ping result is different, then please :

  • Ensure that the Ethernet cable is connected to the controller Ethernet connection labeled X66 in KRC4 or XF5 in KRC5 micro.
  • Recheck your network connections between the IPC and the controller.
  • Connect the IPC to the controller directly without any network switch/router.
  • Recheck your KRC4/KRC5 RSI network Configuration.

Error Number : KSS01030

Error Message : "SEN: RSI execution interrupted - RSI stopped".

Solution :

  1. Open the file RSI.XML in the directory C:\KRC\ROBOTER\CONFIG\User\Common.
  2. In the XML tag 
    <INTERFACE>
    add an additional tag 
    <StopOnSDBTaskSwitch>false</StopOnSDBTaskSwitch>
  3. Perform cold start with "Reload file".

Error Number : KSS00404

Error Message : "Safety stop".

Solution : Safety wiring are not correct, please check your safety wiring with the KUKA documents that delivered with the Robot.